Almost all of the items listed are in stock and ready to ship (with the exception of tunnels)
All orders placed on the website are shipped from Bali, Indonesia. The time we need to prepare an order for shipping varies, and we do our best to ship your order within 3-5 working days from your order being placed.
Estimated shipping times
Estimated arrival time from shipment day:
United States: 4 - 5 business days
Canada: 7-10 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 4 - 5 business days
The rest of the world: 7-10 business days
We do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping company itself, any holidays, weather, force majeure and your local customs office.
All purchases are sent by DHL EXPRESS with a tracking number.
Once your order is dispatched you will receive a confirmation and the tracking details to the email address you provided. If you do not receive a confirmation email within 5 working days of placing your order, please contact us at firstname.lastname@example.org
Customs, Duties and Import taxes
Your order may be subject to customs fees or taxes, which are levied once a shipment reaches your particular country.
eleven44 is not responsible for any customs and taxes applied to your package by your local authorities. You will be responsible for paying these additional charges for customs clearance. We must declare all items at their full price and cannot change this amount to lower customs fees.
The amount payable depends on the country to which the order was shipped. Please contact your customs office for a specific amount and percentage breakdown.
Please be aware that it is your responsibility to track the package and make arrangements to be available when delivery is expected. We are not responsible for the package once it has been shipped. If the package is undeliverable due to access issues for the delivery service, or if the package is lost in transit no claims can be made for replacement or refund. If you have not received your package please contact DHL before you contact us.